Most of your customers will never buy again.
That's the problem we solve.
You've built something real.
The ads work. People buy. Then 70% of them disappear and you pay to find new ones.
Waynoir studies why and builds the systems that bring them back.
Applied Research
What We Do
We start with research — into how your customers behave, and where they quietly stop coming back. Then we build the systems that change that. Permanently.
Retention Execution Informed By Research
Your best customers bought once. They meant to come back. Life got in the way, and you never reminded them at the right moment. We build the lifecycle flows that do. Grounded in how your specific customers actually behave, not a template someone else tested on someone else’s business.
A bad landing page doesn’t just lose a sale — it loses a customer you could have kept for years. We build pages from behavioral research, designed to attract the kind of buyer who comes back, not just the one who clicks once.
The customer who buys because of a misleading ad never comes back. We research what genuinely motivates your audience — then build creatives that bring in customers worth keeping, not just traffic worth counting.
Most funnels are built to convert once. Ours are built to convert, retain, and compound. We connect every stage from first click to second purchase, so customers move through your business instead of falling out of it.
We know what you're thinking. Every agency has numbers on their website.
These come from actual client accounts measured over 90-day lifecycle experiments, not a single campaign that had a good week.
Ecommerce brands and SaaS companies, working in real markets with real customers.
The pattern holds across all of them. Retention isn't a hoax. Bad retention work is. There's a difference, and it shows up in these numbers.
Avg Email Open Rates
Increase in Repeat Purchases
Revenue Attributed to Email Programs
Reviews
5.0 ★
Our work is reflected in the experiences of teams and organizations operating across ecommerce, education, and high trust information platforms. These perspectives highlight how research led retention systems translate into clarity, consistency, and long term engagement in real operating environments.
Passionate People
The People Behind Waynoir
The People Behind Waynoir
We’re a small team and that’s deliberate. The person who talks to you is the person who does the work. Nothing gets handed off. Nothing gets templated.
Every engagement starts with a research question, not a deliverable. We want to understand your customers before we say a single word to them. That takes time, and we protect it.
We limit how many clients we take on. Not as a sales tactic, but because the work only stays good if there’s enough room to do it properly.
Nikhil Wankhede
Gaurav Ingole
Shilpa Wankhede Rajhans
